Nanoogo Support


Knowledge Base

  1. General 

    1. What is Nanoogo?
    2. What are the benefits of using Nanoogo?
    3. Is it a social network?
    4. Is it safe for kids?
    5. Is there a cost to join Nanoogo?
  2. Teachers 

    1. How much does it cost?
    2. Can I upload images for my students?
    3. Do I need to approve all the posts my students submit?
    4. Can I delete comments posted by my students?
    5. How can I quickly add lots of students?
  3. Signup 

    1. My parent still hasn’t received the verification email. Can you help?
  4. Safety 

    1. Is Nanoogo safe for kids?
    2. Is your site COPPA-compliant?
    3. Can my child receive private messages from stranger?
    4. What are some safety tips on using Nanoogo?
  5. Create 

    1. Is there a tutorial on how to use your creative canvas?
    2. How do I send my icon/image back so it shows behind other icons?
    3. How do I embed videos from YouTube or Vimeo?
    4. Can I upload a video or mp3?
    5. The drag-and-drop of the icons is not working! What gives?
  6. Profile 

    1. How do I change my title?
    2. How do I change my avatar?
    3. Can I upload my own image for my avatar?
  7. GoShop & GoPoint 

    1. What are GoPoints? What can I do with them?
    2. How do I earn GoPoints?
    3. Can I suggest illustration ideas for the GoShop?
  8. Mobile 

    1. Do you have a mobile app?
    2. Can I access Nanoogo from my mobile device (iPhone, iPad, Android, Etc.)?
    3. Can I upload images from my iPhone, Android phone?
  9. Others 

    1. I can’t login! Why?
    2. How do I chat with my friends?
    3. I have a feature request. How can I let you know?
    4. How do I invite my friends?
  10. All articles 

    1. What is Nanoogo?
    2. How much does it cost?
    3. How do I change my title?
    4. What are GoPoints? What can I do with them?
    5. Do you have a mobile app?
    37 articles 

Feedback and Knowledge Base